Tuesday, August 25, 2009

Shipping & Return

Shipping

We offer 2 shipping methods, i.e. PosLaju and registered mail by POS Malaysia. For domestic buyers, please refer to the following tables for shipping fees and delivery duration. Please note that the shipping fee is inclusive of fuel surcharge, handling charges, 5% GST. It may vary depending on the weight.

PosLaju

Areas Fees Delivery
Peninsular Malaysia first 500gm - RM6.00 next 250gm - RM1.15 1-2 working days
Sarawak first 500gm - RM8.50 next 250gm - RM2.00 2-3 working days
Sabah first 500gm - RM9.00 next 250gm - RM2.50 2-3 working days

Registered Mail

Areas Fees Delivery
Peninsular Malaysia first 100gm - RM3.00 2-5 working days
Sabah & Sarawak first 100gm - RM5.00 3-7 working days

For international buyers, we will send you the estimated shipping cost after confirming your order.

We do not responsible for any damage or lost during the shipping.

Return

If you are not satisfied with your purchased item, you may email us at glitspieces@gmail.com to return the item.

To be accepted for return, items must be in the original purchase condition including the original packaging, all parts and accessories. All packaging must be unmarked and not defaced in any way. Returned merchandise that does not meet these requirements may be subject to a damaged goods fee, or be sent back to you with no refund issued.

We will send you the shipping address for the returned item and you will have to bear the shipping fee. Once we receive your returned item and it is accepted for refund, a credit for the purchase price will be issued in the same form of payment as your orginal purchase.

No comments: